I would have like to give Zeigler Cadillac a five ...

I would have like to give Zeigler Cadillac a five star rating but the Finance team is one of the this dishonest and conniving group of people i ve ever met. The Finance guy (who said he was the manager) add on an extended warrantee that I pacifically say I do not want. I went in with my own financing papers ready. I knew what vehicle I want and how much I was willing to pay. I never sign the contract for an extended warranty, but when I received my financial statement from my finance company a 5k warranty was added on. I ve been trying for the last four months to get a refund from them and have been told that it has been returned in which case it has not. If you re looking for a new or used Vehicle I highly recommend that you do not go to Ziegler-Cadillac Buick GMC in Lincolnwood . The sales people are a GREAT group of people, but an the long haul you have to end with the finance team who cannot be trusted . Wish I could rate them a -5 stars. I have reported them to the better business bureau .