We reserved the room over the phone and NO ONE EVE...

We reserved the room over the phone and NO ONE EVER MENTIONED THAT THE POOL WAS NOT IN USE. One of the main reasons we stayed here was because of the pool. They should of mentioned it over the phone or at check in time. We didn't realize the pool was out of use until going to use it. I guess "OUR FAULT" for not making sure.
Rooms were small and even though for the most part kinda clean,hair still in sink and bathtub, smears on the mirror,a left behind sock, and we definitely did not care for the big red blood stain on the floor between the beds...didn't realize our room was a crime scene. LOL HA HA! Our room was right next to the elevator shaft which was very pleasant hearing it all night long going up and down from the children in the room on our other side with parents who did not make them mind one bit. Brats!!!
The sidewalks and approaches outside were full of ice and very slick and did not look like anyone even bothered to keep them clean.The few occasions we left and came back through the side door closes to our room,we could see the young man who was working the front desk outside smoking and not at the desk. Only reason we knew he was working the front desk was because when we went down to use the pool he was behind the desk and knowing we were not pleased about the pool he never even offered us a explanation of why no pool or did he offer us a discount. Totally ignored us. Overall was by far an enjoyable stay!!! I would not stay here again nor would I recommend it to anyone. I gave it a one star only because I had to mark one in order to leave a comment.