If you're looking to simply purchase equipment onl...

If you're looking to simply purchase equipment online and never have any follow up service then I would have no hesitation recommending Vistek, but the moment anything else is required then my experience is that Vistek is seriously sub-par compared to the competition. As a result I would recommend my fellow photographers to stay away.

Put simply, if you want to have a camera repaired at Vistek, then be prepared to wait close to two months, seriously struggle to have any communication with their repair department, and then if you want to ship it back to you even after having owned the camera be prepared to pay taxes and duties again without being told this by Vistek.

Again, there are plenty of better alternatives around.