Not a good experience! The only reason I gave 2 st...

Not a good experience! The only reason I gave 2 stars is because the server in the bar was so friendly.
The girl at check in gave us no information, took my details and still got my email address wrong even after 4 attempts so I didnt ever receive my receipt or my reward club sign up.
There is NO INFORMATION in the room, there is no room service, grab and go if you pre order but there is NOTHING in the room to pre order from...
Breakfast is an add on price of $12pp and only a buffet breakfast no option for breakfast in the room.
The beds are not comfortable... the coffee machine was in a shelf where it could not be opened and the water poured everywhere there was not enough creamer and sugar for 2 people. No trash sacks in the trash cans
Then to be woken by kids running up and down the hallways at 7am screaming and this continued until 10.30 am not stopped by staff or parents!
The friendliest staff member was the server on the bar who recommended several places to eat and socialize.
Not a pleasant experience will not be returning