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Alla Viktoria Sap
Review of Sturebadet

4 years ago

The staff has a very strange behavior and does not...

The staff has a very strange behavior and does not perform their duties properly. I can mention examples of three situations that made me very dissatisfied with the price I pay as a member and regular customer at Sturebadet !!!

1. A girl at the reception (who worked around lunchtime on 13/9) started teaching me how to use a thermometer correctly with an unpleasant tone even though I did the right thing from the beginning? I have been going to Sturebadet for a long time now and I know how to use a thermometer ... what are you trying to cling to?

2. I tried to ignore it and instead enjoy my stay at Sturebadet. What was less nice was that almost all the fruit that was on both floor 2 in the pool area and floor 4 in the Turkish bath was rotten and some had mold and tasted really bad so you could not even eat them - how long have they been there is the question ? It was actually quite stale!

3. On another occasion (a few days earlier) I did not have time to eat lunch at work and afterwards when I was on my way to Sturebadet I thought I would eat it there. However, when I get there, all the seats are occupied where you can eat food so I have only one choice and that is the restaurant. I thought I would eat it a little fast and go swimming - and what happens once I sit down and start eating my food? Well then a waiter at the restaurant comes up and starts scolding me in front of all the visitors that I can take my food and sit somewhere else because you are not allowed to eat there which made me really really shocked as his behavior was downright inhuman and rude, should I pay extra for some of your staff to have some respect and courtesy towards the guests at Sturebadet ??? I explain to him and also show that all places are occupied and I really have to get my food in while he still continues with his show that I should go. ZERO HUMANITY AND EMPATHY I JUST SAY !!!

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