Christopher Schultz

Review of Valvoline

Absolutely unimpressed with the quality of the wor...

Absolutely unimpressed with the quality of the work done here.
Went in for a simple oil change, before heading out of state.
They told me my transmission had to be serviced soon (Which it just had been) and checked a few other things without too much issue, or so I thought. Upon leaving the location I noticed my tire pressure (which they claimed to have set at 32psi for me) ranged from 28-34 psi each tire being different. Whatever, no biggie, they dont know how to read a tire pressure gauge, what can you expect from a shop like this. Then I noticed my plastic splash guard was broken and dragging along the ground, because in their attempt to remove it to change the oil filter from the pit (The oil filter is best changed from the top so you dont have to remove the guard, and is easily done) they attempted to repair it with two small zip ties and said nothing to me about it, so I didnt find out until it started dragging on the ground on the highway. To top it off, one of the guys in there was staring down my girlfriend in the passenger seat while asking his boss (very loudly so that she could hear) what the policy was on asking out customers. This is a completely unprofessional shop, I left with more problems than I started with, which is completely unacceptable. I'll never use Valvoline again even in a pinch, and stick with my regular mechanic.