For a hotel that has so many restaurants, bars, an...

For a hotel that has so many restaurants, bars, and clubs, the security and attention to customer service is very poor. My wife and I stayed at the hotel the night of our wedding and had a lot of stuff on us, one of which was stolen from us. When we pointed out security issues to the hotel and told them of our experience, they couldn't care less and wouldn't even provide us with an apology. This not a nice luxury nyc hotel, i wold not recommend it for the price.