Received email and fixed appointment with automat...

Received email and fixed appointment with automated phone call 4 Times the same way and personally called them up before appointment. Still they delayed my appointment for Echo cardio .
At reception they said my appointment was cancelled for today after long time showing up my email and phone call logs they fixed my appointment.
Now the consulting doctor is changed and he is starting the test from beginning which was done earlier before seven years.
Without even consulting my family doctor they fixed my appointment.
People playing around with my heart issues.
I where is Canada going with health.
Very bad experience with KMH