Caroline O'Sullivan

Review of City Refrigeration Edinburgh L...

Booked City Cabs a lot of times for my work places...

Booked City Cabs a lot of times for my work places. Never had any issues with the drivers who were all friendly and quick but the call centre is a catastrophe. I can imagine that they have to reach targets and I feel sorry if they have pressure at their workplace. But I had someone on the phone a moment ago who was so unfriendly that I wished I would have just hung up. My colleagues around me were laughing already as they realized what was going on. Absolutely not a great customer service! Shocking! Never experienced something like that. Would never use them in private and already reported that to the company I work for.