C Kite

Review of Kendall Honda

Newly moved to Eugene this was my 1st experience h...

Newly moved to Eugene this was my 1st experience having my Honda 2000 CR-V worked on, here. From making my appointment to giving information on repair options so I could decide, myself, whether or not to do them, before action was taken, I was treated with consideration. They were as quick as could be expected on their end & provided both comfortable waiting room & transportation during my wait. In comparison to past service from other dealerships & recent quotes, I felt their prices were fair.
There was a little snafu at payment, because the total came to more than they quoted as a total earlier in the day (that I based my decision to move forward on some of the repairs on) . I did feel that it was an honest mistake on the service dept staff's totaling of amounts. There was no BS when I brought it up. They looked & re-looked at figures with me, we saw where the mistake was & they owned up to it. Though they could not take it down to the earlier amount given, (which I understand from a business point of view) they gave me a substantial enough discount that I still felt I paid fair price for services done.
I will take my Honda here for it's next service.