This was a frustrating experience for us. The hote...

This was a frustrating experience for us. The hotel it self is fine. Decor is outdated, with 70 s brown tiles and non-soundproofed doors. But rooms are large, fully outfitted and quiet. Good beds and dark curtains. The swimming pool and game room/library are a plus too. The restaurant is very classical. Very very classical, the menu, wine list and service are ooze the 70 s. With mains in the 35 range and glasses of wine from 8 it is not cheap. Our panfried Plaice with beurre noisette and steamed new potatoes and Veal steak with calvados sauce with home made pommes croquettes were really well prepared. Excellent ingredients cooked to perfection and well seasoned. So why just two stars? Because the restaurant was managed really badly and it took us two hours to be served. Arriving at 7PM we were told we could only get a table after 8PM. At 8.30 the head waitress told us in Danish they were full and we would have to go to somewhere else. We had to ask for another waiter to translate. This was unacceptable as we were hotel guests and a family with three hungry kids who had already waited for 1,5 hours. Basically, they knew we were coming and were waiting. So they ended up putting us outside on the smokers terrace with little light and uncomfortable chairs. No excuses, no compensation just an apologetic waiter.