Lauren Wilkinson

Review of Ocean State Financial Services

If it was possible to leave 0 stars I would. I've ...

If it was possible to leave 0 stars I would. I've lived in many apartments in Boston and have never had an experience this bad with a property management group. PLEASE READ BEFORE SIGNING A LEASE!!

Our first issue arose when we woke up to our toilet overflowing early AM before business hours. The super s number listed on our lease is a number out of service- so we contacted the emergency number. After the super came, plunged the toilet and left with the bathroom full of water. When I contacted the manager she was extremely rude about the situation and told me I was lucky they offered their services. We later received a bill under our door with charges for a new vanity (which was never replaced) and the man hours it took to replace it. Everything is the tenant s fault here and the property manager herself is extremely nasty and will bully / argue with you over the phone until you give in to what she wants. I work in customer service and I have never dealt with someone so unprofessional.

We had multiple issues with people entering the apartment without notice. My roommate (female) who worked night shift at the time woke up at 10am to the Super and another grown male in our living room without notice. After contacting Gable Realty and leaving a voicemail we received an email from the management company saying we were not contacted because we did not leave our phone number- although we had a signed lease with both our contact numbers, had been in contact via phone previously and had email addresses that they were able to pull up.

We ended up buying a camera to keep in the apartment living so that we felt safer knowing anyone entering would be caught on camera-subsequently we ended up catching many mice on camera running throughout the apartment.

I am only grazing the surface on our experience with Gable Realty. I also did not feel comfortable leaving a review until I was completely out of the apartment in fear. I never read reviews for property management companies up until now. PLEASE take this into consideration and feel free to msg me with any concerns