I needed some repairs done to my system. I talked ...

I needed some repairs done to my system. I talked to them and was told they would get right back to me. It took more calls from me and some time for them to call me back and then they told me they did not want to do the work. I wasted a week which could have been avoided if I just got a quick return call. Little annoying - no idea about how well the work they do is.