Jones He

Review of Grand Hotel Europa

Terrible hotel with terrible receptionists. We che...

Terrible hotel with terrible receptionists. We checked in at 1 am coz the original Airbnb closed at that time when we arrived. We don t have any choices, just took the dirtiest room that they had, and there was a info. Board next to the door shows last eat checking out time 14:00. But at 11:40 the reception called us ask us to go out immediately, we told them about the board they denied and sent a man without manner to our room, we showed him the info. Card, he shouted to us and said it s a mistake, we have to pay the late check out fee, and the he grab the card from wall and throw it to the floor, we said we couldn t pay their mistake, and he shouted several sentence and asked us to leave. This is the dirtiest hotel I never stayed in my whole life with the worst service and staffs. I hope other guest won t get fool by this hotel.