Bailey PriceReview ofOrem Mazda
2 years ago I came to this dealership to look at a...
2 years ago I came to this dealership to look at a used Hyundai Elantra and while I was there the salesman showed me a Ford Focus that was also in my price range. I was very hesitant at first because I really wasn't wanting a Ford but the salesman kept insisting that it was a great car and a great steal. He used the common "This is a unicorn. One owner that was a little old lady that hardly ever drove it" claim. And seeing as I wasn't a very experienced car buyer at 18 I believed it. He kept saying that tons of people who came in looking for the Mazda 3 Hatchback would end up buying the Ford Focus because they were so comparable. When we were test driving it the transmission wasn't too smooth when switching gears and he swore that it was normal and that it had to do with the butterfly design of the transmission. Come to find out after I bought it that there was a recall on the transmission because that lurching and jerking was NOT normal and continued to get worse the more I drove it. I also bought this car for about 11,000 when it was 2 years old. Fast forward two years later and I absolutely hate everything about this car. The radio started to make popping noises and screeching noises and then suddenly went out completely, my front passenger door would stick and I found out that ford had put out at least 6 recalls for my car, almost all before I purchased it. I went and traded my car in last night and only got 3000 for it! It diminished in value drastically within 2 years, from 11,000+ to 3,000. That's an 8,000 dollar difference. I now have negative equity on my new car and a payment way higher than I wanted but its worth it to be out of that terrible car. Now I know it's not the dealerships fault that Ford makes terrible cars and sedans, but I do feel annoyed because I trusted the salesman to help me make an educated decision. Buying a car is a pretty big deal, especially at 18 with very little car buying experience. But he swore up and down that this car was amazing and reliable. I should've looked up reviews before buying the car. I know that now but the Ford Focus was nowhere on my radar when researching cars. I also had driven 2 hours to go and look at that car and he kept saying that it would go fast if I didn't buy it today. I don't want to say I was tricked into this purchase but Ford had been having these problems since at least their 2012 Focus and I just really wish the salesman would've been honest or more educated on this car before he sold it to me. Because now I got screwed over, only getting 3000 when I still owed 9000 on it, had to tack that onto my new loan which left me with negative equity, which increased my car payments over 100 more than I was wanting. But thankfully my new car is truly reliable and will last me way longer than 2 years and wont diminish in value as drastically. Thankfully i went to a dealership that was honest and educated and explained everything this dealership did not.

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