Being new to the area, I called to inquire if this...

Being new to the area, I called to inquire if this office was taking on any new patients. The first time I called the receptionist asked "Can you hold please?" and without allowing me to answer I was placed on hold...fine, but after 7 minutes on hold I finally hung up and called back...only with the exact same thing to happen all over again. I hung up after 10 minutes on hold this time. I've worked as a receptionist before and that wait time is RIDICULOUS and very unprofessional!!! Hire more staff if you're that busy.