ZERO PRODUCT SUPPORT. I've opened multiple tech su...

ZERO PRODUCT SUPPORT. I've opened multiple tech support cases and spent over 10 hours on hold, two weeks later I have not received any help and had to learn how to solve the problems on my own. On multiple occassions I called tech support and spent hours on hold just to be told I need to be transferred to someone who specializes in my device, then placed on a transfer hold for hours just to be transferred to the wrong person and asked to be placed on hold again until hours later I hang up.. every case I've open has been closed by them as being beyond their expertise, which is laughable because no one ever attempted to trouble shoot the problem with me.. they never follow up by email or by phone if you are disconnected or your issue remains unresolved, they simply close your case without contacting you and you have to open a new one each time they close it artificially.. NETGEAR SHOULD BE ASHAMED and fire all of their customer support staff and start fresh..