Better Than Sleeping at the Airport - We ended up ...

Better Than Sleeping at the Airport - We ended up staying here due to our flight being cancelled during winter storm Bruce. We decided on this hotel, because most Marriott hotels have a restaurant and a shuttle to and from the airport (this hotel has a shuttle that runs every 20 minutes to the airport). We were able to get a reservation and promptly check-in early when we arrived. This was about all that was good about our stay here.

The room we were provided was one of the sub-terrain units on floor 1, which is half underground. The room was fine, but the temperature was very cold and never got about 67 degrees during our overnight stay. We were concerned about the climate system working properly, so we asked maintenance to check it out and they indicated to us that it was fine. Still, it never got above 67 degrees. The bed was comfortable, but the mattress pads they use are not very good and kept creasing to the point of being a nuisance.

We tried to have dinner in the restaurant, which started out with over a 1-1/2hr wait for a table, because the manager would not open up the overflow dining area to accommodate everyone stuck there during the snow storm. Also, further adding to the wait, was a large group of Southwestern Airlines pilots monopolizing a large table for over 3hrs even though they have a lounge in the hotel dedicated just for them. NOTE: This hotel has a contract with this airline to accommodate their crews. The wait got so bad, that we basically had to eat dinner at a coffee table in the bar area. Climate in the bar-restaurant area felt cold too.

Overall, I don't think I would stay here again if I could avoid it. I would definitely look for somewhere else to stay around the airport before choosing this hotel.