M

Ms D

4 years ago

Gave a 3 star only because I feel they were trying...

Gave a 3 star only because I feel they were trying to take advantage of our misfortune. 1900.00 to replace a leak in the tank of our Bradford White hot water heater. We purchased a 6 yr. home warranty insurance just to not have these kinds of out of pocket cost. Especially an emergency cost like this, only to find that our insurance company covers the parts, not the tank! Pardon me! What goes wrong on a hot water heater? A leak..
So Yes come out and hits us with 1900.
That was a joke..

The good part which I guess I could have started off with is, upon calling them they came out the very next day and that was free. Plus, they came out prepared to install that day. But I think they were certainly going to make up for that in charging the 1900. I actually wanted to switch to a tankless, but that 7000.+ was out of the question.
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