Ordered a SIM card from Lebara.co.uk which never a...

Ordered a SIM card from Lebara.co.uk which never arrived! Money was deducted from my account and customer service representatives lied that the SIM card has been dispatched and will arrive on so & so date. After 3-4 days of calling I was finally told there was a problem with the order and the SIM was infact never dispatched. Wasted a week waiting for a SIM card that doesn't exist.

Editing my review as Lebara have very kindly sorted this issue out for me and organized a replacement SIM with preloaded credit as an apology. Thanks very much to John-Paul Patten (Operations director @ Lebara)