2/2 times I have been there I ve had a problem tha...

2/2 times I have been there I ve had a problem that needed an hour on the phone with the real Verizon customer service that isn t an affiliated retail store. This time around I ordered a phone for pick up. I stopped at the store 5 hours after order. They canceled it per day according to the rep. Die to them not having the phone. 2 days later it s still on my account for not being canceled. Called Verizon and they told me it s still an order and has not been canceled according to this store. So an hour later I finally got it taken care of. Stay away from this store. I rather drive an hour away than give this store any of my business and you would be wise to do the same.