Lachlan Burnet

Review of Sheraton on the Park

Lovely hotel. My room looked over Hyde Park. All s...

Lovely hotel. My room looked over Hyde Park. All staff very friendly and welcoming and addressed me by name when they could. Very spacious rooms, well maintained and kept very clean. The Sheraton Signature beds are fantastically comfortable. I want to buy one! My only gripe is that the F&B prices in room service and the cafe etc were outrageous. I realise that this is a 5-star hotel, but $10.00 for a bowl of cereal? $38.00 for a steak sandwich? I know there's no one forcing me to order these, (and I didn't - I ate out), but hotels should realise that instead of being greedy, they'd probably make a lot more money in their F&B outlets by making prices more reasonable - more people would eat at the hotel in that case! Yes, there's paying for a "5 star experience" in terms of rooms and service, but how do you have a "5 star experience with a bowl of cereal of steak sandwich?"!!! Small gripe, but that's 5 star hotels in the western world, I guess. Again, the lack of "free internet" is again, annoying. If a small 3 star motor lodge in the countryside can do it, I'm sure The Sheraton can do it. Most people travel with internet USB dongles these days, so if you have to pay outrageous prices for the internet in the hotel, they'll use their dongle anyway. Once again, greedy behaviour and if 5-star hotels do offer free internet and reasonably priced F&B then they'll get my custom every time. I know many other business travellers who feel this way. Aside from that, a lovely hotel. Great location, nice staff, well maintained and I would recommend it for business travellers or people looking for a nice city break in Sydney.