Joe Parnaby

Review of J&R Trading Corporation

Absolute joke of a firm called them to be sure tha...

Absolute joke of a firm called them to be sure that they had the correct parts for my car was told that they did so ordered online so i could get the next day delivery wich came early the next hut that is dpd nothing to do with jandr, i took my car to the local garage to get the parts fit and thay tried for over an hour to fit one of them and calles to say it was the wrong part so i wasted my time calling and the labour at the garage, was told to email pictures so o could collect a refund but then was told i had to ship the parts back at my own cost even though they shipped the incorrect parts, so shipping should have been covered any other firm would have done so, so i drove 2hours to the shipping address to recive my refund to be told because the parts have been tried against my car and paint has been scrapped they cant refund one of the parts so im now down that cost too, tgey told me they would have to take my original invoice so they could process my refund but didnt want me to have a copy for the part the flat out refused to return because they couldnt resell it on, how a company that has bad review one after another is still running is beyond me, wish i had checked them. While i was there trying to get them to honor the refund i was told via email i could get two other customers also returned wrong items that they said they were told was correct for the cars but was completely different i will be chasing via my visa i psif with to see if i can reclsim the payment due to having wrong item sent out to me. Also spesking to C A B to inform them like others before me that have been rippes off, take my advice and stay clear well clear.