The front office sucks. I dont deny that. This lad...

The front office sucks. I dont deny that. This lady said I had a credit and left me in the lobby for about an hour. I watched 2 waves of new people get seen before me. I got up and stood in line. She called me up. Asked if she could help me. So I asked. Did you find out about my credit... she FORGOT and never checked me in at all. Her response was "I hope you havent been sitting there this whole time. I'm not sure where I couldve gone? Since I thought I was waiting on my appointment. Then another hour waiting on my usual doctor since I "missed" my appointment. Which isnt his fault. Luckily. Mr. Stephen is the only person I'll see. Because dr. Cusi would not change my medication because he felt my "benefits" outweighed my "complaints" they did not I could not stay awake all day and was miserable. Saw mr Jones and he took me off everything and I'm down to a pill a day. I feel I can talk to him openly and honestly and he has my best interest at hand