Deidre Milsap

Review of The Essence Suites

My Fiance and i checked in Feb 19th 2021, immediat...

My Fiance and i checked in Feb 19th 2021, immediately noticing the speaker didn't work, we called for someone to come in and check it out. The gentleman they sent came in our room without a face mask on, and when we brought it to his attention he became very defensive, saying he wasn't sick and didn't have Covid. Needless to say, the speaker didn't get fixed...we then ordered a pizza, and decided to go for seconds a while later, only to discover our food and the box completely covered with ANTS! We were disgusted and decided we were going to leave, especially since they said they couldn't accommodate us with another room. Days later and we're having a hard time getting refunded for the horrible few hours we had in the room, considering we paid for a two night stay...DO NOT GO TO THIS PLACE, VERY UNPROFESSIONAL