Kathy Ayoub Review of Banner Good Samaritan
My daughter went to have a minor procedure and end...
My daughter went to have a minor procedure and ended up in ICU. Unfortunate circumstances..but is better and ready to go home (released by 1 dr) however another doctor ordered an MRI before release. SO...on Friday morning we were told that she was 5th in line to get the MRI so would be later in the day. Well..its now Sunday and still WAITING! No One can give us answers as to why she hasn't been taken to get it. Every time I ask a nurse they say they will check and then dont get back to us with a solid answer! It's always they don't know why or MRI is super busy. I get it..they get busy, but we have been waiting for 72 hours! That's 2 unnecessary overnight stays! We inquired about just checking ourselves out but were told the insurance wont cover it if we go without that 1 doctors approval. She could have come home on Friday..but the MRI is holding us up. We asked if she could be released and get the MRI as an outpatient somewhere else and they said "no". Honestly kinda feels like they are milking my insurance to pay for a bunch of unnecessary overnight stays. She could have come home on Friday..but the MRI is holding us up. All the doctors that have visited her say she is ready to go home. The nurses have been super nice, but this whole dragging it out thing is making me wonder about their motives. I understand she is not a priority and they are busy..but they won't allow her to get it somewhere else so we can go home so she is forced to stay overnight unnecessarily just waiting for MRI...been waiting for 72 hours to go get a test that is in the same building. AND racking up overnight stays in the meantime.
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