Richard Palmer

Review of Camino Real Hotel El Paso

stayed at this hotel on Friday night, was charged ...

stayed at this hotel on Friday night, was charged for two nights $224 instead of for just the 1 night stay, so i call the front desk and ask to speak to the credit manager to see about getting a refund or credit for the extra night. All I got was the worst customer service ever! not only was she rude and impolite her tone of voice was very aggressive. and then she goes on to say maybe its your bank and i respond i doubt it , then she goes on to ask me "what bank do u have and i reply GECU" and she goes on to say "no wonder" never coming back again.