******38' 2012 Coachmen Chaparral******

******38' 2012 Coachmen Chaparral******

Follow up: BUYER BEWARE!!!!!!!!!!!
No one ever called me or responded to my review. Instead of making repairs to trailer, they lowered the price on unit. This tells me everything I need to know about the Integrity of this dealership. Based on my experience, I must assume that all these negative reviews are legitimate. It seems these guys take in trailers, detail them and put them up for sale. No testing, no repairs, no nothing. SAD!

Mr. Owner, out of 11 reviews only 3 are positive which means you are at about 27% customer satisfaction. Mr. Owner, that is unacceptable! First I'd like to thank you for taking the time to read and respond to these reviews. Mr. Owner you need to stop and ask yourself why are so many customers unhappy. Here's my experience: I'm in the dallas area and I was interested in a 5th wheel that I saw on your website. I called and spoke to Tim, I asked him for best price he said he would CALL me back and he TEXT me and said 26k, I text him back with my counter offer and I didn't hear from him anymore. Next day I called and spoke to Marshall Smith, I told him what happened with Tim and he apologized. I talked to him about the price, he said to go on website and fill out a credit app and he would call me back. Filled out app and didn't hear from Mr. Smith anymore. Instead I received a bunch of pictures from Tim via text. Tim assured me unit was not smoked in and was in GREAT condition. Received call from Tim and I told him I had filled out a credit app. He said he would get app and talk to his boss about trying to get me a better price. He then text me and said 26k was the lowest, I offered 25k and didn't get a response, then I text him again and offered $25,500. Tim then responds and tells me that he went to look at unit and noticed slides were no good and sent me pictures of slides and pictures of other things that were wrong with unit. I didn't respond and didn't hear from him anymore. WOW!!! Tim initially said unit was in GREAT shape and he knew no one had smoked in it because he had been in that unit NUMEROUS times, if that was true, wouldn't he had notice ALL these things wrong with it before? Now if he was being honest and did in fact just noticed ALL these things wrong with it, that means that you guys have a unit listed on your website with bad slides and a bunch of other things wrong with it and you're now aware of the issues and still have it listed as a great buy. When you take a unit in, don't you inspect it? Don't you make sure everything is in working condition? Wouldn't bad slides be something obvious? Or did Tim just not want to negotiate with me anymore and lost a customer over $500. I was a serious buyer, truth be told if i didn't like the financing agreement, i was willing to write you a check for the full amount. Mr. Owner I have described my experience to the best of my memory. Please talk to Tim and Marshall, I would love to hear their side of the story. Feel free to call me, both Tim and Marshall should have my number. Mr. Owner if my side of the story is true (which it is), you have a huge problem on your hands and you need to make some changes instead of having to sit there and respond to ALL these negative reviews.