Used to eat here when I was younger with my family...

Used to eat here when I was younger with my family when the owners were different and loved it. Over the past several years when weve ordered the service and the food quality has decreased. Every time weve ordered ( about 4x) theyve gotten our order wrong including with pick up orders. Theyve refused to refund each time even when my husband had to drive back. Today I told the manager I wanted a refund before I even told her which order got messed up and she said sure, we can do that. When my husband got there the owner denied saying that to me. He knows this family personally and can attest to them being terrible. This is the last and final time we eat there, you lost a customer for good! I'd rather eat at Rosa's and that's sad! Yall have some work to do!