Brandi Mann

Review of Schaal Heating and Cooling

We have loved every encounter we've had with techn...

We have loved every encounter we've had with technicians with Schaal, but today with Jason was beyond great! My 4 year old boys were so excited someone was coming to the house and they couldn't wait to say "good morning" So when Jason arrived they were immediately full of questions and wanting to talk to him. They wanted hugs, and Jason was so great and gave them hugs and high fives. He took the time to ask each of them their names and then called them by their names the whole time. He was here for routine maintenance and cleaning, so not much interaction needed but he was so friendly. One of my boys gets very upset easily and one thing that bothers him is when people won't talk to him/ answer his questions.... Jason took the time to talk with my son and answer his questions about our furnace as he was working, as well as questions about himself that my son asked. He told me it was completely fine and he didn't mind, and he never acted like he minded. We were all very impressed! Thank you schaal for always giving us good experiences, but especially thank you Jason for going above and beyond today!