I will never go to this dealership service departm...

I will never go to this dealership service department. I had a scheduled appointment to have my truck repaired. I got there at 7 am and handed over my keys for the repair to be done. I asked for an up date at 8:30 for when my truck will be ready through the text system they have. They put other trucks and cars in the shop in front of mine. The service advisor walked past me in the waiting area at around 9am. Saw me and asked if I was waiting for my truck and I answered yes. He promptly laughed at me for waiting saying it would not be ready anytime soon. They did not get my truck in the service bay until 10:51. After I told the service advisor I had to be at work at 2:30. They didn t get my truck finished until 2:00. Needless to say I didn t make it to work on time. Why make an appointment if your just going to get pushed aside and the laughed at. And to the dealership worker reading this post don t send me a cookie cutter response. Nothing will get me to set foot in that dealership or anyone I know!