Nick Hagglund

Review of hello baby

Ordered 3 items on the 9th of December and paid fo...

Ordered 3 items on the 9th of December and paid for ten business days or less shipping. Was notified on the 10th that it shipped. Should have arrived by the 24th, because as much as their customer service disagrees with me, all mail and shipping companies operate on the 24th. Contacted them on the 30th when I still didn t have the product. Was told to wait 4 more days. Contacted them on the 4th, when I still had nothing. Asked for a refund and have heard nothing. The item was a Christmas gift. There have been no apologies from their end. So as it stands now I m out $38 for the items and shipping plus god knows what to place a phone call to the UK.

Buy elsewhere even if the item costs more. Because frankly it doesn t matter if said item is cheaper because you ll NEVER get it!

Edit: If the Royal Mail can t deliver it in 10 business days or less then don t advertise that on your website. And shocker...have asked for a refund twice and am being told to just wait longer. Going on 19 business days and STILL waiting.