Michele Shultz

Review of Westin Crown Center

The entire Westin Kansas City team are friendly an...

The entire Westin Kansas City team are friendly and welcoming. I had one issue with my in room refrigerator and it was quickly resolved. Eventhough it was late at night there was a building engineer available who quickly came to my rescue and replaced the refrigerator. The pool area is relaxing and there are many outdoor spaces to relax at. The property location is in proximity to shopping, dining, and other activities. I always have a positive experience every time I stay at this property.