Completely hopeless project. Have contacted the Ne...

Completely hopeless project. Have contacted the Netto boats last week to book 60 seats, but have not heard anything from them. This morning I tried to call. I was number 3 in line. After over 20 minutes of waiting and after becoming number 1 in the queue, I was thrown off. Afterwards, I tried again. After approx. 2o minutes I went from being number 4 to number 1 but was thrown off again. Have just tried again, but this time I started as number 7, so I just give up. Have asked them to return but they have not. Completely and completely unsatisfactory! Have now tried 2 more times and with the same result. Have also - twice - tried to book through their reservation system, but have not heard anything here, so now we have chosen a more professional solution.