Barney Burke

Review of Performance Auto Group

I was having a problem with random error messages ...

I was having a problem with random error messages on my recently purchased 2016 Acura TLX so I called the dealer, Performance Acura North, Mississauga and was put through to Dax on the service desk.

Having explained the symptoms, Dax suggested it might be a battery problem and we agreed to bring the car to the shop the following day.

When I showed up at the shop, Dax could not have been more helpful and reassured me that the problem would be identified and fixed. In less than one hour after bringing the car in, the problem was determined to be a loose connection with one of the battery leads which was fixed. The error codes were cleared, the car was road tested and battery was then fully charged and after a car wash I was on my way.

This was the best experience I have had with the service department of a dealership in fifty years since I came to Canada and my sincere thanks to Dax and the team as a whole.

Well done and keep up the great work.

Barney Burke