We have two little kids and our heat went out over...

We have two little kids and our heat went out overnight. Williams sent Brian on the weekend to our home on the weekend. It was a complicated job from a diagnosing standpoint. He wanted to try everything possible before landing on a bad circuit board as the culprit because they are pricey. In the end he spent half the day here fixing it, and also tackled a humidifier issue he found. Our heat is back! I appreciate his friendliness and willingness to see it through.