Alexis Goodman

Review of Great Wolf Lodge

I m going to be honest. I do not recommend this pl...

I m going to be honest. I do not recommend this place at all. I was suppose to visit in March. Then the virus came around and they sent me an email saying I could reschedule, which I did for June 16 because they would reopen on the 16. A week prior I tried calling them several times in the matter of two days to add an extra night and got no response. I even emailed them and got a response, but when I replied back I got nothing again. So my reservation dates come and I drove 3 hrs & 30 mins to find out they re closed on the door. They never sent me an email or anything letting me know they postponed opening again. I m literally so upset. Very, VERY unprofessional.