I wish I could go lower. They are highly overpric...

I wish I could go lower. They are highly overpriced. The people quoting can t give you a break out on why the price is what it is. Brought them in for furnace. Gave 2 options for replacement. $5500 was the lowest. Which is a bit high. Then they wanted 4500 for water heater and softener. I went to Home Depot and had installed for half that. They came to Install the furnace and missed the humidifier and wanted to requote. I think because they were dealing with my wife they were trying to take advantage. Will never call again! EVER! I really can t believe that they have a high rating from so many others. This may be one of my worst home repair experiences. But to each their own, I guess.

Was going to amend my review, because after complaining it sounded like things would be better. However, they left a mess outside and were called to clean it up, and now found a mess behind my dryer were they left debris after drilling holes for new vents. On top of that, they did get the old humidifier working but didn t change the filter which need to be changed annually, by heating contractor. Guess it won t be them. Instead of adding new gas supply, tried to bend existing pipe around and left it touching the heat ductwork. Not up to code. Expensive and not professional at all.

We can add losing my phone member and not answering when I call the number provided on this post to your list of issues. I left a message, doubt I ll here anymore.

Amended again. After much complaint they came back and corrected the issues. Still can t rank high, because of the hassle but at least they eventually made it right.

Spring time. Air conditioner comes on, but furnace fan does not. Can t say I m surprised. Seriously people, do not call this company.

Fairly sure this should be my last update. Had a real professional come out. Furnace was not set up properly for my AC. 2 ton vs 2.5. We also found I was mostly heating and cooling the utility room because Genz Ryan, when putting in new vents for the furnace, disconnected one of the ducts to the house. This was not reconnected and thus much of my heat and air was blowing right back into the utility room vs other rooms in the house. The vent pipe needed to be rerouted to put the air duct back.

I m out another $500 but at least I feel this time I have quality and found someone I can trust. If you are in the New Brighton area and have issue with your furnace and air, I beg you call someone else. It will avoid this pain.