The Encore is arguably the nicest hotel that I hav...

The Encore is arguably the nicest hotel that I have ever stayed in, by far. It had an Alexa in each room, and the suites were nice and large.
However, the room WiFi was weak, and it didn't work more than half the time. On top of that, the cell service in the building was very weak, so I was unable to connect to the internet frequently unless I went down to the lobby/casino areas.
When I arrived at the hotel and checked in, they informed me that they would call me when a room wasn't available. They never called. Three hours later, I went up to the desk to check on the status, and they told me that my room was available now. I had all of my luggage, and I had to wander the hotel, finding places I could sit without getting yelled out. I still don't know when my room was actually ready, but it wasn't ready when it should have been.
The pool was unavailable due to maintenance, so that was a bummer. They directed everyone to use the pools at the Wynn, which was a very nice pool.
The in-room Alexa didn't respond properly to many of the advertised commands ("turn on the lights" never worked, but "turn on all the lights" did, even though that wasn't the listed command), and some of the comments didn't work at first ("open the curtains" was met with "hmm, the curtains aren't responding" from Alexa for the first day of my stay, and started working from that point on).
Not a bad hotel, but I expected much better from a higher-end hotel like the Encore.