Cindy Chau

Review of Quest Trade

Very poor service!

Very poor service!
I funded the account, it shows that it is still pending in some places, and that it's ready to go in other places. all i want is to get my money out now. i know it's an unpredictable time, but that is no excuse as other platforms are handling customer service in hard times much more professionally. Why does Ameritrade or Wealthsimple not have these problems? I don't think this is a market issue, this is a QUESTRADE ISSUE.

I want a refund on my deposit, this is way below what i was expecting. and further, i can't file a transfer request because the account application is still pending after 6 weeks.