I'm on the architectural committee of my neighborh...

I'm on the architectural committee of my neighborhood and interact with the community manager quite often. I have lived in many different HOAs, managed by competing firms, and Associa is, by far, the best management company I've ever worked with. If any of my neighbors are angry about something, they blame Associa, but the reality is that Associa is simply trying to carry out the wishes of the board, and the board is trying to uphold the by-laws of our community. Most people don't understand that the policies they fight against aren't Associa's policies, they're the policies of our own HOA. They do a good job in a thankless industry.