Tracey Conyers

Review of Keller Williams Frisco Stars

Very poor service! I contacted Johnathan Stroud an...

Very poor service! I contacted Johnathan Stroud an agent for this agency on a home I truly loved and wanted information on. He told me he would contact me because we were both driving the first time we spoke. I kept trying to message him and he told me he was busy to give him some time. He never made any attempts to contact me and a few days went by. I texted him and told him what poor customer service. I work in sales and never would I conduct myself in this manner with my customers. I than get a text message from him stating he has many clients and is busy and has a family and has to have a life too. Rather get another agent to assist him that was his response. Those of you in sales know that you do not treat your customers that way! I told him I had never experience such poor service before this was first and I would let everyone know he tells me that there is an application on the home and it will be leased this week. I specifically told this agent the reason for my continuous text messages was because I wanted the opportunity before someone else takes the home. And look! Never again! Very poor service!