Pat Harrington

Review of Bob Utter Ford

I purchased new tires & was also supposed to get a...

I purchased new tires & was also supposed to get an oil change done & car wash. When I was told the car was ready, it appeared that the new tires were the only thing done. The car was NOT washed & it appeared that the oil had not been changed. No new oil change sticker was placed on inside of windshield & the hood had grass underneath the edges, indicating it had not been raised up. I have no way to verify that the oil was actually changed, despite the dealer claim that it was. Very disappointed in the service!