I was very disappointed by this service. The monit...

I was very disappointed by this service. The monitor did not work well, and I was CONSTANTLY getting an annoying message from the phone about poor skin contact . I called 3 times to try to figure out how to fix the problem and had absolutely no help. I had to stop wearing it because the mobile phone that you control the device from kept vibrating every 15-20 minutes with a contact alert during my classes and I was told by my professor that it was distracting, but there is no way to turn off the notifications. I was wearing the device for a potential excercise induced arrhythmia but it literally fell off every time I would go run, despite being sent a different type of attachment pad. I pushed the button to record an incident 5 times, and I have note of doing this as well as my symptoms in a notebook. They are supposed to call to explain what is on your ECG every time you do this, but I never got a call. When I finally spoke to my cardiologist I asked about each and every time, but the company only had record of me recording once. Finally, they are supposed to have somebody watching your monitor at all times but I took it off without forgetting to press pause several times and never got a call. So I guess nobody noticed me flatlining on their monitors?

Now, I get a letter saying I was supposed to return the device a week ago and if it s not in the mail within 7 days I will be charged for the full amount of the device. I haven t received a single phone call from the company the entire time I have had the device, and have been given absolutely no information about how or when to return the monitor. So disappointed, I will be talking to me doctor about the quality of the service so that none of his other patients have to deal with such a frustrating service.