Starting with Emily the dispatcher; she was able t...

Starting with Emily the dispatcher; she was able to schedule and have Kris within an hour. Kris took at bad situation and walked me through it. He explained the issue and then proceeded to tell me how it should be fixed. There was no pressure sell or the sky is falling scenario. Once I had a good understanding of what course of action was required; he provide suggestions to financially resolve the challenge. He went to work quickly and efficiently and explained how to maintain the septic tank. Before leaving, he provided his number for any future issues or questions.