Bold Speaker

Review of Sheraton Gateway Los Angeles

I had a beautiful room on the 9th floor for a 3 da...

I had a beautiful room on the 9th floor for a 3 day 2 night Christmas get a way. It is the last Christmas with our daughter as a teenager before she leaves for college. Her words precisely! We were very happy with our nonsmoking room until our room was flooded with cigarette smoke from a neighboring room. My daughter has asthma and it became very uncomfortable. My husband said that it would be okay. He left for the front desk to report our situation and it was not 10 minutes before he was back with keys for our new room. What service. They accommodated us as soon as possible. I was shocked that it was so fast. We spent Christmas eve and Christmas in our beautiful room. We had a wonderful holiday and the smoking won't even make it to our holiday memories. We will be back Thanks Sheraton Ocean Gate!!!!