Tony James

Review of Quench cycles

I was presented with a choice..... to purchase my ...

I was presented with a choice..... to purchase my Whyte S120 from a large multi branch bike shop 1.2 miles from my home OR with Quench Cycles, 131 miles away! I chose Quench. Why? I felt from the moment I phoned to make enquiries, these guys really want your business, they want to help, and nothing is too much trouble. Service levels are bang on, it is like going back in time when shop owners actually cared about their customers. This ethos stems from the top, well done David. They went to great lengths to get me the bike just before the lockdown, opening up especially for me due to my distance. Thank you Sam, Rob, Emma and David. Great TEAM effort!