Francis McAleer

Review of South Beach Bar & Grill

The service was so awful that my group of 8 walked...

The service was so awful that my group of 8 walked out after waiting 80 minutes for food to arrive. Drinks ordered and arrived OK. Waitress was not aware that several items on the menu were unavailable. Waitress returned to our table on 3 occasions to inform us what we had ordered was not available. Waitress checker with us 4 times that she had taken the order correctly the alarm bells should of been ringing loud and clear that this was all going to go wrong. Asked for all food to come out together, starters arrives after 65 minutes when asked where the rest of the food was we were told that the Waitress had not asked for all food to come out together. After a further 10 minutes speak to manager about delays, managers says food is on its way still waiting then a burger arrives with cheese on it after clearly asking for no cheese. Manager offers apologies. We all leave. Such a shame Spoilt a day of our holiday. Give this place a miss until owners employ a Manager and staff that look after their customers and do not rely on fact that they have a great location and will always be busy. As customers can choose where to spend there money.