The worst hotel I ve ever been to!

The worst hotel I ve ever been to!
Hotel manager has nothing but excuses on why they can t serve you better!
She is too scared to even make a decision to improve her hotel operations! Only waiting for head office for instructions!
This hotel is NOT 5 stars as advertised. Their service is 4 at best. They hide behind some made up rules and change them when it suits them!
I will never be back there and advise anyone to go ANYWHERE other than Park Regis hotel!