starmett

Review of Lake Restoration

Did you get your friends to write your reviews? T...

Did you get your friends to write your reviews? Twice, you failed failed to ship our order and only when we called, you shipped. As a matter of fact, you lied and told me it was shipped. Your first story was it was lost, then damaged and returned and finally, we're human and we make mistakes. Why didn't you just tell the truth from the beginning to save us all this headache? Don't we tell our children to do the same? We asked for the tracking code for the first shipment (which you never sent) and you fumbled through the conversation because you didn't have one. It's been almost a month and I still don't have my shipment. Whats' interesting, is this EXACT situation happened last summer with our last order. Who is in charge of shipping? How hard can it be to keep track and ship your orders? Don't you want the business? Lastly, I would have thought you would have refunded the shipping cost or given a discount or some sort of gesture. In the meantime, my pond has out of control duckweed......thanks.